This is what we are doing to ensure that you have a great and, importantly, safe stay at Belle Grove
Firstly, we are ensuring that the property that you have booked will be cleaned and sanitised to the Covid Ready Guidelines from PASC UK and Visit England as mentioned in the previous post.
On arrival, the property will be open and ready for you and the cleaned keys will be inside. Please try not to arrive before 1600 hours so that we can complete the enhanced cleaning under the new protocols.
The Suffolk countryside will still be available for you to roam and play, in a socially distanced way!
What we are asking you to do to help us ensure that you have a safe and enjoyable holiday.
We ask that you socially distance from other guests please, especially relevant with small children.
We would ask that you minimise asking us to enter the building during your stay. If, for example, an appliance doesn’t work, we’ll try and sort it out at arm’s length in the first instance.
We will need you to provide, names, telephone numbers and email addresses of everyone in the party, so that we can pass this onto the NHS if it is required. This information will not be used for any other purpose.
And a Reminder: If you show any signs of having the virus then you must immediately get tested . The result must be shown to us. If positive, you and all members of your party will need to leave. If that is absolutely not possible and you have no option but to self-isolate here, then we are afraid that you will be have to pay for all bookings that have to be cancelled as a result. See Terms & Conditions.