Welcome Back! Be Reassured!

We’re very happy to be allowed to welcome guests again as from 4th July.

However we are not opening our doors willy-nilly! New protocol is to be applied for the safety of guests and our cleaning staff. We have been involved on the periphery of compiling the new regulations through PASC (Professional Association of Self-Caterers) who have been working hand in hand with VisitEngland. We are actively applying for VE’s just released ‘We’re Good to Go’ Certification. This has involved a complex Risk Assessment and adopting rigorous new standards of hygiene and disinfection.

Those of you who have visited before will know that we have always followed a scrupulous cleaning regime but now we must follow new guidelines for the cleaning of non-healthcare environments particularly where there is less than 72 hours between occupations. Amongst other things, this means our team will utilise disposable gloves and aprons and follow new working practices such as applying hospital grade virucidal to surfaces after the first general clean, ensuring that all kitchen equipment is thoroughly washed and paying particular attention to touch points such as door handles, knobs, taps, hangers, keys et cetera.

A consequence is that cleaning will take much longer and therefore we have had to move the arrival time from 3pm to 4pm. Also departure from10am to 9.30. We understand that this can be inconvenient but it is the only way to fit it all in.

More detail is available on our new Information/Welcome App made available to guests on booking but we are more than happy to provide further particulars on request.

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